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| -rw-r--r-- | notes/never-split-the-difference.gmi | 12 |
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diff --git a/notes/never-split-the-difference.gmi b/notes/never-split-the-difference.gmi index 35c8a48c..3e629244 100644 --- a/notes/never-split-the-difference.gmi +++ b/notes/never-split-the-difference.gmi @@ -4,6 +4,18 @@ These are my personal takeaways after reading "Never split the difference" by Chris Voss. Note that the book contains much more knowledge wisdom and that these notes only contain points I personally found worth writing down. This is mainly for my own use, but you might find it helpful too. +``` + ,.......... .........., + ,..,' '.' ',.., + ,' ,' : ', ', + ,' ,' : ', ', + ,' ,' : ', ', + ,' ,'............., : ,.............', ', +,' '............ '.' ............' ', + '''''''''''''''''';''';'''''''''''''''''' + ''' +``` + ## Tactical listening, spreading empathy Be a mirror, copy each other to be comfy with each other to build up trust. Mirroring is mainly body language. A mirror is to repeat the words the other just said. Simple but effective. |