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diff --git a/notes/influence-wihout-authority.html b/notes/influence-wihout-authority.html new file mode 100644 index 00000000..f25a8766 --- /dev/null +++ b/notes/influence-wihout-authority.html @@ -0,0 +1,78 @@ +<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> +<html xmlns="http://www.w3.org/1999/xhtml" lang="en" xml:lang="en"> +<head> +<meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> +<title>'Influence without Authority' book notes</title> +<link rel="shortcut icon" type="image/gif" href="/favicon.ico" /> +<link rel="stylesheet" href="../style.css" /> +<link rel="stylesheet" href="style-override.css" /> +</head> +<body> +<h1 style='display: inline'>"Influence without Authority" book notes</h1><br /> +<br /> +<span class='quote'>Last updated 28.4.2024</span><br /> +<br /> +<span>These notes capture key strategies from "Influence Without Authority" by Allan R. Cohen and David L. Bradford for effective interpersonal relationships and influencing others in the workplace without formal authority.</span><br /> +<br /> +<span>These are my personal notes, but maybe you will find them usefull too.</span><br /> +<br /> +<h2 style='display: inline'>Building Relationships and Communication</h2><br /> +<br /> +<ul> +<li>Make relationships before they are needed. A good reputation acts as a reserve for difficult times.</li> +<li>Communicate inclusively by saying "we fix it" instead of "I fix it" to foster teamwork.</li> +<li>Influence through a give-and-take process. Diagnose the goals of the other person to find what you can offer in exchange for what you need.</li> +<li>Seeing the pressures others are under can help stop demonizing them and see them as potential allies.</li> +<li>Present your thoughts in a more business-like manner, less personally.</li> +<li>In remote meetings, use structured agendas and keep webcams on for better focus and easier opening up via video call as it’s less intense with fewer external clues.</li> +</ul><br /> +<h2 style='display: inline'>Managing Emotions and Conflicts</h2><br /> +<br /> +<ul> +<li>Downplay personal feelings and focus on the task.</li> +<li>Stay calm in the face of anger and avoid attacking others. Be tough and honest without being disrespectful.</li> +<li>Avoid blame as it's not helpful.</li> +<li>Handle conflicts by ensuring the other person feels they also won; aim for win-win situations.</li> +</ul><br /> +<h2 style='display: inline'>Strategic Influence and Reciprocity</h2><br /> +<br /> +<ul> +<li>Insist on what is important to you but may not be to others.</li> +<li>Understand the law of reciprocity: what you give is expected to be returned in one form or another.</li> +<li>Give favors before you need them returned to build credit for future influence.</li> +<li>Recognize the hidden costs in exchanges and represent them when negotiating to ensure fair compensation.</li> +<li>Many people underestimate the "currencies" they can offer, like craftsmanship or teaching, to influence outcomes favorably.</li> +</ul><br /> +<h2 style='display: inline'>Working with Management</h2><br /> +<br /> +<ul> +<li>Use your boss as a potential ally, seeing them as a partner.</li> +<li>Be clear about your own goals and priorities when communicating with your boss.</li> +<li>Ensure you fully understand your boss's directives and the resources available.</li> +<li>Find projects or cases that align with your boss’s interests to involve them effectively.</li> +<li>Present new ideas to your boss only when they are well thought out and the benefits are clear.</li> +<li>The goal is to maintain a supportive work relationship with your boss as a partner, not to critique them. If alignment isn’t possible, consider moving on.</li> +</ul><br /> +<h2 style='display: inline'>Adapting to Workplace Culture</h2><br /> +<br /> +<ul> +<li>Early successes can lead to better cooperation within teams.</li> +<li>Adjust to company culture when asking for things.</li> +<li>Recognize that truly powerful people don't need to show off but address problems directly and empower others.</li> +</ul><br /> +<h2 style='display: inline'>Diplomacy and Discretion</h2><br /> +<br /> +<ul> +<li>The three rules of being a diplomat: never tell a lie, never tell everything, and when in doubt, go to the bathroom.</li> +<li>Train your reflexes to respond appropriately in challenging situations.</li> +</ul><br /> +<span>E-Mail your comments to <span class='inlinecode'>paul@nospam.buetow.org</span> :-)</span><br /> +<br /> +<a class='textlink' href='../'>Back to the main site</a><br /> +<p class="footer"> +Generated by <a href="https://codeberg.org/snonux/gemtexter">Gemtexter 2.2.0-develop</a> | +served by <a href="https://www.OpenBSD.org">OpenBSD</a>/<a href="https://man.openbsd.org/httpd.8">httpd(8)</a> | +<a href="https://foo.zone/site-mirrors.html">Site Mirrors</a> +</p> +</body> +</html> |