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diff --git a/gemfeed/2023-04-01-never-split-the-difference-book-notes.md b/gemfeed/2023-04-01-never-split-the-difference-book-notes.md index 171d357b..0dcc7a8e 100644 --- a/gemfeed/2023-04-01-never-split-the-difference-book-notes.md +++ b/gemfeed/2023-04-01-never-split-the-difference-book-notes.md @@ -16,6 +16,21 @@ These are my personal takeaways after reading "Never split the difference" by Ch ''' ``` +## Table of Contents + +* [⇢ "Never split the difference" book notes](#never-split-the-difference-book-notes) +* [⇢ ⇢ Tactical listening, spreading empathy](#tactical-listening-spreading-empathy) +* [⇢ ⇢ Mindset of discovery](#mindset-of-discovery) +* [⇢ ⇢ ⇢ More tips ](#more-tips-) +* [⇢ ⇢ "No" starts the conversation](#no-starts-the-conversation) +* [⇢ ⇢ Win-win](#win-win) +* [⇢ ⇢ On Deadlines](#on-deadlines) +* [⇢ ⇢ Analyse the opponent](#analyse-the-opponent) +* [⇢ ⇢ Use different ways of saying "no."](#use-different-ways-of-saying-no) +* [⇢ ⇢ Calibrated question](#calibrated-question) +* [⇢ ⇢ The black swan ](#the-black-swan-) +* [⇢ ⇢ More](#more) + ## Tactical listening, spreading empathy Be a mirror, copy each other to be comfy with each other to build up trust. Mirroring is mainly body language. A mirror is to repeat the words the other just said. Simple but effective. |