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authorPaul Buetow <paul@buetow.org>2024-04-28 23:44:16 +0300
committerPaul Buetow <paul@buetow.org>2024-04-28 23:44:16 +0300
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=> ./never-split-the-difference.gmi 'Never split the difference' book notes
=> ./mind-management.gmi 'Mind Management' book notes
=> ./mental-combat.gmi 'Mental Combat' book notes
+=> ./influence-wihout-authority.gmi 'Influence without Authority' book notes
=> ./career-guide-and-soft-skills.gmi 'Software Developmers Career Guide and Soft Skills' book notes
=> ./a-monks-guide-to-happiness.gmi 'A Monk's Guide to Happiness' book notes
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+# "Influence without Authority" book notes
+
+> Last updated 28.4.2024
+
+These notes capture key strategies from "Influence Without Authority" by Allan R. Cohen and David L. Bradford for effective interpersonal relationships and influencing others in the workplace without formal authority.
+
+These are my personal notes, but maybe you will find them usefull too.
+
+## Building Relationships and Communication
+
+* Make relationships before they are needed. A good reputation acts as a reserve for difficult times.
+* Communicate inclusively by saying "we fix it" instead of "I fix it" to foster teamwork.
+* Influence through a give-and-take process. Diagnose the goals of the other person to find what you can offer in exchange for what you need.
+* Seeing the pressures others are under can help stop demonizing them and see them as potential allies.
+* Present your thoughts in a more business-like manner, less personally.
+* In remote meetings, use structured agendas and keep webcams on for better focus and easier opening up via video call as it’s less intense with fewer external clues.
+
+## Managing Emotions and Conflicts
+
+* Downplay personal feelings and focus on the task.
+* Stay calm in the face of anger and avoid attacking others. Be tough and honest without being disrespectful.
+* Avoid blame as it's not helpful.
+* Handle conflicts by ensuring the other person feels they also won; aim for win-win situations.
+
+## Strategic Influence and Reciprocity
+
+* Insist on what is important to you but may not be to others.
+* Understand the law of reciprocity: what you give is expected to be returned in one form or another.
+* Give favors before you need them returned to build credit for future influence.
+* Recognize the hidden costs in exchanges and represent them when negotiating to ensure fair compensation.
+* Many people underestimate the "currencies" they can offer, like craftsmanship or teaching, to influence outcomes favorably.
+
+## Working with Management
+
+* Use your boss as a potential ally, seeing them as a partner.
+* Be clear about your own goals and priorities when communicating with your boss.
+* Ensure you fully understand your boss's directives and the resources available.
+* Find projects or cases that align with your boss’s interests to involve them effectively.
+* Present new ideas to your boss only when they are well thought out and the benefits are clear.
+* The goal is to maintain a supportive work relationship with your boss as a partner, not to critique them. If alignment isn’t possible, consider moving on.
+
+## Adapting to Workplace Culture
+
+* Early successes can lead to better cooperation within teams.
+* Adjust to company culture when asking for things.
+* Recognize that truly powerful people don't need to show off but address problems directly and empower others.
+
+## Diplomacy and Discretion
+
+* The three rules of being a diplomat: never tell a lie, never tell everything, and when in doubt, go to the bathroom.
+* Train your reflexes to respond appropriately in challenging situations.
+
+E-Mail your comments to `paul@nospam.buetow.org` :-)
+
+=> ../ Back to the main site