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| author | Paul Buetow <paul@buetow.org> | 2024-04-28 23:44:16 +0300 |
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| committer | Paul Buetow <paul@buetow.org> | 2024-04-28 23:44:16 +0300 |
| commit | 39dcbc85bef08a87148c761ce34c68d5493f91c4 (patch) | |
| tree | c2fcf93d5481ed5f9d222c2947edf8b735cff9e6 /notes | |
| parent | 374d71d74955d6ca9768253daa690aad98043d50 (diff) | |
Update content for gemtext
Diffstat (limited to 'notes')
| -rw-r--r-- | notes/index.gmi | 1 | ||||
| -rw-r--r-- | notes/influence-wihout-authority.gmi | 55 |
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diff --git a/notes/index.gmi b/notes/index.gmi index e68820d1..25981c49 100644 --- a/notes/index.gmi +++ b/notes/index.gmi @@ -10,6 +10,7 @@ => ./never-split-the-difference.gmi 'Never split the difference' book notes => ./mind-management.gmi 'Mind Management' book notes => ./mental-combat.gmi 'Mental Combat' book notes +=> ./influence-wihout-authority.gmi 'Influence without Authority' book notes => ./career-guide-and-soft-skills.gmi 'Software Developmers Career Guide and Soft Skills' book notes => ./a-monks-guide-to-happiness.gmi 'A Monk's Guide to Happiness' book notes diff --git a/notes/influence-wihout-authority.gmi b/notes/influence-wihout-authority.gmi new file mode 100644 index 00000000..769a6116 --- /dev/null +++ b/notes/influence-wihout-authority.gmi @@ -0,0 +1,55 @@ +# "Influence without Authority" book notes + +> Last updated 28.4.2024 + +These notes capture key strategies from "Influence Without Authority" by Allan R. Cohen and David L. Bradford for effective interpersonal relationships and influencing others in the workplace without formal authority. + +These are my personal notes, but maybe you will find them usefull too. + +## Building Relationships and Communication + +* Make relationships before they are needed. A good reputation acts as a reserve for difficult times. +* Communicate inclusively by saying "we fix it" instead of "I fix it" to foster teamwork. +* Influence through a give-and-take process. Diagnose the goals of the other person to find what you can offer in exchange for what you need. +* Seeing the pressures others are under can help stop demonizing them and see them as potential allies. +* Present your thoughts in a more business-like manner, less personally. +* In remote meetings, use structured agendas and keep webcams on for better focus and easier opening up via video call as it’s less intense with fewer external clues. + +## Managing Emotions and Conflicts + +* Downplay personal feelings and focus on the task. +* Stay calm in the face of anger and avoid attacking others. Be tough and honest without being disrespectful. +* Avoid blame as it's not helpful. +* Handle conflicts by ensuring the other person feels they also won; aim for win-win situations. + +## Strategic Influence and Reciprocity + +* Insist on what is important to you but may not be to others. +* Understand the law of reciprocity: what you give is expected to be returned in one form or another. +* Give favors before you need them returned to build credit for future influence. +* Recognize the hidden costs in exchanges and represent them when negotiating to ensure fair compensation. +* Many people underestimate the "currencies" they can offer, like craftsmanship or teaching, to influence outcomes favorably. + +## Working with Management + +* Use your boss as a potential ally, seeing them as a partner. +* Be clear about your own goals and priorities when communicating with your boss. +* Ensure you fully understand your boss's directives and the resources available. +* Find projects or cases that align with your boss’s interests to involve them effectively. +* Present new ideas to your boss only when they are well thought out and the benefits are clear. +* The goal is to maintain a supportive work relationship with your boss as a partner, not to critique them. If alignment isn’t possible, consider moving on. + +## Adapting to Workplace Culture + +* Early successes can lead to better cooperation within teams. +* Adjust to company culture when asking for things. +* Recognize that truly powerful people don't need to show off but address problems directly and empower others. + +## Diplomacy and Discretion + +* The three rules of being a diplomat: never tell a lie, never tell everything, and when in doubt, go to the bathroom. +* Train your reflexes to respond appropriately in challenging situations. + +E-Mail your comments to `paul@nospam.buetow.org` :-) + +=> ../ Back to the main site |
